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Text Messaging Terms & Conditions

By opting in to receive SMS (text) messages from Health and Wellness Specialists, Inc., you agree to the following terms:

1. Message Frequency
You may receive texts related to:

  • Appointment reminders or updates

  • Wellness tips and educational content

  • Exclusive promotions and offers

  • Service-related information

We aim to limit the number of messages to a reasonable frequency (typically no more than 4–6 messages per month).

2. Opt-In Consent
By submitting your phone number via our website, intake forms, or other platforms, you consent to receive SMS communications from us. Message and data rates may apply depending on your mobile carrier.

3. Opt-Out Policy
You may opt out at any time by replying STOP to any message you receive. After opting out, you will no longer receive text messages unless you opt back in.

4. Help/Support
For help, reply HELP or contact us directly at 270-534-4977 or info@hwspaducah.com

5. Privacy
We respect your privacy. Your phone number and personal information will never be sold or shared with third parties for marketing purposes. View our full Privacy Policy in next column.

6. Service Availability
Text message delivery is subject to the capabilities of your wireless service provider and may be limited or delayed due to technical issues beyond our control.

Privacy Policy

Effective Date: July 2025

At Health and Wellness Specialists, Inc., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.

What We Collect - We may collect:

  • Your name, email address, phone number, and mailing address

  • Health intake and service-related information

  • Appointment and payment details (via secure third-party platforms)

  • Communication preferences (text/email opt-ins)

How We Use Your Information

We use your information to:

  • Schedule and confirm appointments

  • Send reminders, wellness tips, and occasional promotions

  • Provide customer support and respond to inquiries

  • Maintain client records for professional and legal purposes

Text and Email Messaging

If you opt in, we may contact you via text or email. Message and data rates may apply. You can unsubscribe anytime by replying STOP to texts or clicking Unsubscribe in emails.

Data Sharing

We do not sell or rent your information. We only share it with trusted service providers (e.g., email or scheduling platforms) and only when necessary to deliver services or comply with the law.

Data Security

Your data is stored securely using password-protected systems and is only accessible to authorized staff. We take appropriate steps to protect your personal information.

Your Rights

You may request to view, update, or delete your personal information at any time by contacting us at info@hwspaducah.com

Policy Updates

We may update this Privacy Policy as needed. Changes will be posted on this page with the updated effective date.